Understanding Case Management

Case Management is the assessment and implementation of services required to meet clients individualised needs with a goal focused and client cantered approach. This involves sourcing appropriate therapists to form a meaningful, strong multi-disciplinary team, ensuring ongoing reviews, goal planning to ensure progress in rehabilitation and therapy support and a cost-effective approach. Case Management involves building trusting, professional working relationships with clients, families, therapists and legal team to ensure a collaborative approach and co-ordination of services and therapy.

person holding pencil near laptop computer
person holding pencil near laptop computer

Responsibilities of a Case Manager

Explore the essential roles and responsibilities of effective case management

  • Supporting clients to create individualised goals, source professional therapeutic input to enable and empower the client to reachtheir goalsand monitor progression.

  • Sourcing experienced multi-diciplinary teams that are compatible with the the clients needs, working collaberatively to support the client and improve quality of life.

  • Assessing care needs and sourcing appropriate care packages to meet the clients bespoke, specialist needs

  • Supporting clients with education, health and care plans, specialist provisions, statutary funding and transitioning to adulthood, ongoing support with vocational needs and activities.

  • Assisting the multi- disiplinary team and accomodation specialists with housing adaptations and projects

  • Working jointly with legal services to provide best evidence and supporting the client emotionally through the litigation period and post settlement

  • Crisis intervention, supporting complex family dynamics, managing and defusing conflict

  • Supporting and managing the daily functions of the clients needs, working collaberatively with private and statutary services to ensure a client centered and timely approach to need.

  • Ongoing assessment of need, providing update reports of client needs and costings to support the legal process.